Privacy Policy & Child Safety

1. Overview

KingdomConnect ("we," "us," or "our") is a church community platform operated by The Baxter Group LLC. This Privacy Policy describes how we collect, use, and protect information when you use the KingdomConnect mobile application and website at kingdomchurchconnect.com.

By using KingdomConnect, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information You Provide

• Account information: Name, email address, display name, profile photo
• Profile data: Birthday (optional), emergency contact (optional), ministry preferences
• Content: Posts, comments, prayer requests, messages, and other content you submit
• Payment information: Processed securely via Stripe — we do not store card numbers

Information Collected Automatically

• Device information: Device type, operating system, push notification tokens
• Usage data: Features used, pages viewed, interaction timestamps
• Location (optional): Only when you explicitly use check-in or beacon features

Information from Third Parties

• Firebase (Google) for push notifications
• Stripe for payment processing

3. How We Use Your Information

• Provide and operate the KingdomConnect platform
• Send push notifications for messages, events, and community activity
• Process giving/donations through your church
• Enable church administrators to manage their community
• Detect, investigate, and prevent safety violations and abuse
• Comply with legal obligations including mandatory child protection reporting
• Improve the platform through anonymized usage analytics

We do not sell your personal information to third parties. We do not use your data for advertising.

4. Data Sharing

Within Your Church

Your profile, posts, and activity are visible to other members of your church organization within the app, as configured by your church administrator.

Service Providers

We share data with service providers who help operate the platform (cloud hosting, push notifications, payment processing). These providers are contractually required to protect your data.

Legal Requirements

We may disclose information when required by law, court order, or to protect the safety of users — including mandatory reporting of child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A.

5. Data Retention

We retain your data as long as your account is active. You may request deletion of your account and associated data at any time through the app (Profile → Delete Account) or by contacting us at privacy@kingdomchurchconnect.com.

Some data may be retained for longer periods where required by law or for safety investigations.

6. Security

We implement industry-standard security measures including HTTPS encryption for all data in transit, secure cloud hosting, access controls, and regular security reviews. However, no system is completely secure — please use a strong, unique password for your account.

7. Children's Privacy & COPPA

For users between 13 and 18 years of age, use of KingdomConnect must be with parental or guardian consent. Church administrators are responsible for ensuring their platform use complies with applicable laws regarding minors.

We comply with the Children's Online Privacy Protection Act (COPPA) and, where applicable, the General Data Protection Regulation (GDPR) regarding children's data.

8. Child Safety Policy

Prohibited Content & Behavior

The following are strictly prohibited and will result in immediate account termination and reporting to authorities:

• Child sexual abuse material (CSAM) of any kind
• Grooming behavior or attempting to solicit minors for sexual purposes
• Sharing, distributing, or linking to child exploitation material
• Impersonating a minor to target or deceive other users
• Any behavior that puts a child's safety or wellbeing at risk

Detection & Enforcement

• User-reported content is reviewed by our safety team
• Church administrators and team leads are notified of safety reports
• Violations result in immediate suspension and permanent ban
• CSAM is reported to NCMEC's CyberTipline as required by federal law
• We cooperate fully with law enforcement investigations

How to Report

In the app: Go to Profile → "Report Child Safety Concern" to submit a report directly from your account.

On the web: Visit kingdomchurchconnect.com/safety to submit a report.

By email: safety@kingdomchurchconnect.com

Emergency: If a child is in immediate danger, call 911 immediately. For CSAM tips, you may also report directly to the NCMEC CyberTipline.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of data we hold about you
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from non-essential notifications

To exercise these rights, contact us at privacy@kingdomchurchconnect.com or use the account management tools in the app.

10. Contact Us

For privacy questions, data requests, or to report concerns:

We will respond to all privacy requests within 30 days.